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Game · WJF Developer

Truco Mineiro Support

Truco mineiro with fixed manilhas, in pairs or 1v1: against the AI, online, in rooms with friends, ranked matches and tournaments.

Status: In development Truco Mineiro page

Contact support

Support by email. Include your nickname, your phone model and what happened. Never send the SMS code.

Account and sign-in

How do I create my account?

Enter your mobile number, type the code you receive by SMS, and choose a nickname and avatar. There is no password.

I didn't receive the SMS code

Check the number and area code, wait up to 1 minute, and tap “Reenviar” (Resend). Make sure your SIM card has signal. On Android, the code may be filled in automatically.

I changed my number

Write to suporte@wjfdeveloper.com.br with your old number and your nickname.

My account was suspended or banned

Accounts may be suspended or banned for violating the Terms. If you think it was a mistake, write to suporte@wjfdeveloper.com.br with your nickname.

Profile

How do I change my nickname or avatar?

Under “Perfil” (Profile) > “Editar” (Edit). Nicknames are 3 to 16 characters and cannot contain offensive words or reserved names.

Who can see my profile?

Other players see your nickname, avatar, level, and league. Only friends see whether you are online, and you can hide this under Settings (“Configurações”) > “Mostrar quando estou online” (Show when I’m online). Your phone number never appears.

Rules and matches

What are the rules?

Truco mineiro with fixed manilhas (trump cards: Zap, Seven of Hearts, Espadilha, and Seven of Diamonds), matches to 12 tentos (points), truco raises worth 3, then seis (6), nove (9), and doze (12), and the mão de onze (hand of eleven). See the full rules.

How much time do I have to play?

30 seconds per play or per response to a truco call, with a warning in the last few seconds.

Playing against the AI

Choose Easy, Normal, or Hard, in pairs or 1v1.

Why is there AI at my online table?

In quick play, if players are still missing after about 20 seconds, the table is filled by the AI (marked as AI in the waiting room). The AI also takes the turn of anyone who disconnects.

Connection and reconnection

I got disconnected from a match

Go back to the app: we try to reconnect you to the same table. While you are away, the AI plays for you. In 1v1, leaving forfeits the match.

League, ranked play, and tournaments

How does the league work?

Weekly leagues: the top players move up and the bottom players move down. Daily and weekly missions give XP.

My result was changed

The server is the authority on results. In case of fraud, error, or inconsistency, results and rankings may be corrected.

Friends, contacts, invites, and rooms

How do I add friends?

On the “Amigos” (Friends) tab: by nickname, link, QR code, or by syncing your contacts.

How does contact sync work?

It's optional. Numbers are matched on the server and are not stored. People who already play appear as suggestions, and you choose whom to send a friend request to. Learn more in the Privacy Policy.

I don't want people to find me by my number

Turn off Settings (“Configurações”) > “Me encontrar pelo telefone” (Find me by phone). That way you won't appear in other people's contact sync.

How do I stop syncing?

Revoke the contacts permission in system settings and delete the result under Settings (“Configurações”) > “Sincronização de contatos” (Contact sync). Friendships you have already accepted remain; remove or block anyone you want on the “Amigos” (Friends) tab.

How do I play with friends?

Create a private room and share the 6-character code, or invite your friends through the app. Only the room host can invite, and only friends receive direct invites. You can fill the table with AI.

Reports and blocks

How do I report a player?

Open the player's profile (on the “Amigos” (Friends) tab, in a group, or in the league) and tap “Denunciar” (Report). Reasons: offensive nickname, inappropriate avatar, abusive behavior, cheating, or other. The reported player is not told who reported them.

How do I report a group with an inappropriate name?

On the group screen, tap “Denunciar” (Report).

How do I block someone?

On the player's profile, tap “Bloquear” (Block). The friendship is removed, and the person can no longer see your presence, find you in search, or invite you to rooms.

What happens after a report?

Moderation reviews it and may warn the player, change their nickname, or suspend or ban the account.

Something urgent or dangerous?

Write to suporte@wjfdeveloper.com.br with the player's nickname and what happened. In case of threats or crimes, also contact the authorities.

Ads

Why does the game have ads?

Truco Mineiro is free and supported by ads. There are no ads during play.

Do I have to watch rewarded ads?

No. They are optional and only unlock match analysis or a tip.

How do I control personalized ads?

Under Settings (“Configurações”) > “Privacidade de anúncios” (Ad privacy) (when available in your region) and, on iPhone, under Settings > Privacy & Security > Tracking. See Privacy choices.

Notifications

How do I turn off notifications?

Settings (“Configurações”) > “Notificações” (Notifications) > “Receber notificações” (Receive notifications), or in system settings.

Sharing

How do I hide my name on cards?

Settings (“Configurações”) > “Meu nome nos cards” (My name on cards) / “Meu avatar nos cards” (My avatar on cards) / “Aparecer nos cards dos outros” (Appear on other players’ cards).

Privacy and account deletion

How do I request a copy of my data?

Settings (“Configurações”) > “Cópia dos meus dados” (Copy of my data). We respond within 15 days.

How do I delete my account?

In the app: Settings (“Configurações”) > “Excluir Conta” (Delete Account). Without the app: Account deletion.

Contact support

Email: suporte@wjfdeveloper.com.br. In the app: “Mais” (More) > “Ajuda e Suporte” (Help & Support). To report a bug, tell us what you were doing, your phone model, and your OS and app versions. Never send your SMS code.