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Support center

How can we help?

Find your app, game or platform to see help instructions, contact details, privacy and documents.

Products 4

Games 25

General contact

Couldn’t find your product?

Send an email with the name of the app, your device’s operating system and what happened.

FAQ

Frequently asked questions

How do I contact support?

Go to your product's support page and use the email button. Include the product name, your device's operating system (Android, iOS, or web browser), and a description of what happened.

I don't know the exact name of my app. What should I do?

Use the search in the support center. You can also check the name on the app's store page or on the icon installed on your device.

How do I report a bug?

Describe what you were doing, what you expected to happen, and what actually happened. Include your device model, operating system version, and, if possible, the app version. Screenshots help, as long as they don't show personal data.

How do I send a suggestion?

Suggestions can be sent to the same support email. Mention the product in the subject line so your message is routed correctly.

Where can I find the privacy policy?

Each product has its own policy, available in the privacy center and through the links on each product and support page.

How do I request deletion of my account?

For products that use accounts, go to the account deletion center, choose the product, and follow the instructions. Never send passwords or verification codes by email.

Will support ask for my password?

No. WJF Developer never asks for passwords, verification codes, tokens, or full card details by email or through the website.

I had a problem with a store purchase or refund.

Payments made through Google Play or the App Store are processed by the stores themselves. Refund requests must follow the process of the store where the purchase was made; support can help with questions about the product.