This page explains how to request deletion of your account in PalavrasX and the data associated with it. PalavrasX is developed by WJF Developer. You do not need to reinstall the app to make the request.
How to request
- Click Request account deletion. Your email app will open with the message ready.
- Fill in the email or identifier used in your PalavrasX account.
- Send the message from the same email registered in the account whenever possible, to make it easier to confirm ownership.
- You will receive a reply confirming receipt and, if necessary, instructions to confirm that the account is yours.
suporte@wjfdeveloper.com.br If the button does not open your email app, copy the address above and send a message with the subject “Account deletion request, PalavrasX”, including the email or identifier of your account.
Account concerned
The request applies to the PalavrasX account associated with the email or identifier provided. Accounts in other WJF Developer products are not affected and must be requested separately.
Data deleted
Deletion covers the account and the personal data associated with it. The detailed list of data categories is under review and will be published on this page.
What is deleted and what may be retained
Deleting the account erases the profile, progress, friends list and login. Security and match records may be kept on a limited basis for fraud prevention and legal obligations. Deletion can also be done in the app, under “Configurações > Excluir Conta” (Settings > Delete Account), and a copy of the data can be requested under “Configurações > Cópia dos meus dados” (Settings > Copy of my data).
Data retention
Data is kept for as long as the account exists. Security and match records may be kept on a limited basis for fraud prevention and compliance with legal obligations.
Contact and privacy
Questions about deletion or about the processing of your data can be sent to the same email. See also the PalavrasX Privacy Policy.